Support


Always Provide Valuable Service to Customers

Listen to customers / Analysis customers’ need / Solve customers’ problem / Improve laser application / Remould industry status

Customer-oriented

Focus on industry trends, insisting on market-oriented to develop and research new products.

Analyze customer needs

Our specialists carry out feasibility analyses and help you to choose the right laser systems and tools for your individual applications.

Precision manufacturing

High standards of precision manufacturing, to provide customers with high quality laser machines and solutions.

Complete product delivery

Complete the production, delivery, installation and training of laser machines within the time specified in the contract.

Improve the quality of customized products

Summarize the experience information of customers in the same industry and improve the performance and function of laser machines.

Enhance the influence of product characteristics

Focus on improving product details, as well as the characteristics and advantages of laser machines in the segmentation field, beyond customer expectation.

Pre-sales service consultation

Make the right choice for your application industry to meet your requirements. Our specialists will be pleased to advise you on the GOLDEN LASER’s versatile laser systems.


Customer benefits

On-site Installation, Commissioning and Training

To achieve the optimal processing parameters of production and ensure safe and efficient use of your laser machines.


Customer benefits

We conduct comprehensive system, operation and maintenance training on site. The training includes:

Maintenance & servicing

With our maintenance and service, we provide you with fast and reliable support, enable your high-precision laser machine run smoothly in production.


Updates & spare parts